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QSC supports Tchibo in digitising its business processes

Cologne, 24 August 2015. Ever more consumers shop via online retail channels and increasingly expect the benefits they have become accustomed to in stationary businesses as well. This is significantly raising expectations in the retail sector in terms of product availability, individualised product offerings and shopping convenience. To do justice to these buying patterns as well, Tchibo GmbH has commissioned QSC AG to further digitise its existing IT landscape and business processes.

QSC has acted as a strategic partner to the Hamburg-based retailer for more than ten years now and is responsible for networking all of Tchibo’s locations in Germany and for IT operations and applications support.

In the arrangement now concluded, QSC and Tchibo have agreed to migrate select SAP systems to the new real-time database technology, SAP HANA. This makes it possible to call up and analyse all data sets on a permanent basis and without any delay. This way, Tchibo can react even more quickly and closely to its customers’ buying patterns. QSC tested the new solution extensively and in close collaboration with SAP in April 2012 already.

“With this partnership to digitise our business processes, we aim to accelerate our processes even further together with QSC”, explained Holger Bellmann, the member of Tchibo’s Management Board responsible for Supply Chain & IT. “QSC meets all of the requirements necessary to support us in this comprehensive transformation of our IT processes.”

QSC AG is a one-stop ICT service provider for medium-sized enterprises in Germany. Its customers benefit from a full range of products and services in the fields of Telecommunications, Consulting, Outsourcing and Cloud. QSC draws on internally developed platforms to integrate both traditional IT applications and Cloud services on behalf of its customers. This enables companies to select a secure, customised approach to the Cloud and the Internet of Things. QSC’s proprietary infrastructure, comprising TÜV and ISO-certified data centres in Germany and its own nationwide voice data network, offers maximum end-to-end security for all applications. Products and services are marketed both directly and via partners. QSC has around 1,600 employees and is listed in the TecDAX.

Further information is available from:

Arne Thull
Head of Investor Relations
Mathias-Brüggen-Str. 55
50829 Cologne, Germany
Tel: +49 221 669-8724